Call center
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Back Office Specialist Course
Boost your call centre career with our Back Office Specialist Course, designed to improve your skills in technology, communication and data management. Master automation tools, CRM integration, and data analytics to make operations smoother. Improve how teams work together and how information flows inside the company for better information sharing. Learn how to find, enter and store data better. Spot problems that slow things down and make improvements to work more efficiently. Get useful, good-quality knowledge to do well in back office jobs.

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