Call center
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Back Office Specialist Course
Take your call centre career to the next level with our Back Office Specialist Course, designed to boost your skills in technology, communication, and data management. Master automation tools, CRM integration, and data analytics to streamline operations. Improve collaboration and internal communication for seamless information flow. Learn data retrieval, data capturing optimisation, and storage solutions. Identify process bottlenecks and implement efficiency improvements. Gain practical, high-quality knowledge to excel in back office operations.

All courses in the category
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