Call center
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Back Office Specialist Course
Take your call centre work to the next level with our Office Operations Expert Course. It's designed to make you better at technology, talking to people, and managing information. You'll learn how to use automation tools, connect customer systems (CRM), and understand data to make things run smoother. You'll also get better at working with others and talking to people inside the office so information flows easily. We'll teach you how to find information, enter it properly, and store it safely. You'll learn how to spot problems that slow things down and find ways to make things faster and better. Get real, useful skills that will make you a star in office operations.

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