Free course
US$0.00
Premium course
US$30.90
Building Rapport With Customers Course
Improve your call center skills with our Building Good Relationships with Customers Training. Learn how to understand what customers are thinking, handle difficult feelings, and figure out what they need exactly. Get better at talking to people using technology, good communication, and managing your time well. Come up with ways to solve problems, deal with complaints easily, and turn problems into chances to do better. Build trust, talk to each customer like you know them, and stay positive to make sure customers stay happy and come back. Join us now to change the way you handle customer service.
- Get good at understanding feelings: Deal with customer's feelings calmly and with understanding.
- Improve how you talk to people: Learn to talk clearly, simply, and effectively.
- Manage your time better: Be quick and do a good job at the same time when helping customers.
- Solve problems in new ways: Find out what's really causing problems and come up with smart solutions.
- Build trust: Get to know customers and talk to them like you know them personally.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your call center skills with our Building Good Relationships with Customers Training. Learn how to understand what customers are thinking, handle difficult feelings, and figure out what they need exactly. Get better at talking to people using technology, good communication, and managing your time well. Come up with ways to solve problems, deal with complaints easily, and turn problems into chances to do better. Build trust, talk to each customer like you know them, and stay positive to make sure customers stay happy and come back. Join us now to change the way you handle customer service.
Elevify advantages
Develop skills
- Get good at understanding feelings: Deal with customer's feelings calmly and with understanding.
- Improve how you talk to people: Learn to talk clearly, simply, and effectively.
- Manage your time better: Be quick and do a good job at the same time when helping customers.
- Solve problems in new ways: Find out what's really causing problems and come up with smart solutions.
- Build trust: Get to know customers and talk to them like you know them personally.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an online course and how does it work?
PDF Course