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Customer Service Skills Course
Carry your call centre work forward wit dis Customer Service Skills Training. E go helep you sabi solve problem well, talk to people dem good, and settle palava dem. Learn how to feel wetin customers dem feel and how to treat dem wit respect so dat dem go trust you. Learn how to handle wetin people talk, measure how dem dey happy wit your service, and make tings dey betta all de time. Arrange your work well and show say you be professional even if pressure dey. Join now so dat you go sabi customer service well and give customers dem good experience.
- Sabi solve problem: Create and put correct solutions in place sharp sharp.
- Talk good: Use your mouth and body language well as you dey talk.
- Build customer trust: Make strong relation wit customer dem based on doing tings in the right way.
- Settle conflict: Solve problem dem wit professionalism and good negotiation skills.
- Manage time well: Balance your work and put customer needs first.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Carry your call centre work forward wit dis Customer Service Skills Training. E go helep you sabi solve problem well, talk to people dem good, and settle palava dem. Learn how to feel wetin customers dem feel and how to treat dem wit respect so dat dem go trust you. Learn how to handle wetin people talk, measure how dem dey happy wit your service, and make tings dey betta all de time. Arrange your work well and show say you be professional even if pressure dey. Join now so dat you go sabi customer service well and give customers dem good experience.
Elevify advantages
Develop skills
- Sabi solve problem: Create and put correct solutions in place sharp sharp.
- Talk good: Use your mouth and body language well as you dey talk.
- Build customer trust: Make strong relation wit customer dem based on doing tings in the right way.
- Settle conflict: Solve problem dem wit professionalism and good negotiation skills.
- Manage time well: Balance your work and put customer needs first.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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