Log in
Choose your language

Customer Service Training Course

Customer Service Training Course
from 4 to 360h flexible workload
certificate recognized by MEC

What will I learn?

Improve your call centre career with our Customer Service Training Course, adapted for The Gambia. This course will teach you how to deal with customers properly and well. You'll learn the basic principles of customer service, how to handle common problems in call centres, and how to meet customer expectations. We'll use interactive training like role-playing and getting feedback to improve how you communicate. You will learn to handle customers who are difficult, turn bad situations into good ones, and always find ways to improve the training. Register now to start learning!

Elevify advantages

Develop skills

  • Learn the basic principles of customer service to talk to customers well.
  • Grow your ability to understand how customers feel, so they are happy and loyal.
  • Use methods to calm down difficult situations.
  • Use feedback to always make the service better.
  • Create interesting training lessons that can be used in real life.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the Elevify course was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an online course and how does it work?

PDF Course

Here you can study anything you want

Didn't find what you were looking for? Want to study about the topic you've always wanted?