Coffee Shop Operations Course
This course equips you with practical knowledge for running a coffee shop, covering demand forecasting, inventory management, service standards, peak-hour efficiency, and barista training. Utilise simple tools to minimise waste, avoid stock shortages, accelerate service, and ensure consistent quality that delights customers, fostering a sustainable and profitable business.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain essential skills to manage coffee shop operations effectively, including menu planning, demand estimation, reorder strategies, spreadsheet use, stock tracking, service standards, peak-hour workflows, waste reduction, speed improvement, and building profitable routines.
Elevify advantages
Develop skills
- Track key metrics like wait times, waste levels, and customer satisfaction to enhance service quality.
- Implement inventory controls with reorder rules and regular checks for essentials like beans, milk, and pastries.
- Forecast demand by estimating weekly sales and calculating exact ingredient requirements.
- Establish service standards through barista checklists and training for reliable quality.
- Optimise peak-hour operations by refining layout, staffing, and queue management for efficient service.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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