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Ground Staff Course

Ground Staff Course
4 to 360 hours of flexible workload
valid certificate in your country

What Will I Learn?

The Ground Staff Course gives you practical, step-by-step training to handle check-in, boarding, baggage, and passenger flow smoothly, even during peak hours. Learn clear communication scripts, disruption management, PRM assistance, and safety and security procedures while using real-world tools, checklists, and KPIs so you can work faster, reduce errors, and deliver a reliable, professional airport experience.

Elevify Differentials

Develop Skills

  • Airport ground operations: master core duties, teams, and compliance fast.
  • Passenger processing: handle check-in, boarding, queues, and IDs under pressure.
  • Baggage handling: resolve irregularities, track bags, and coordinate units.
  • Disruption communication: deliver clear updates via PA, screens, and messages.
  • Special assistance care: manage PRM support with safety, dignity, and accuracy.

Suggested Summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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