Humanization in Health Services Course
Learn practical tools to humanize health services: improve communication, protect privacy, engage families, reduce complaints, and boost patient satisfaction and safety while managing risks, resources, and staff buy-in in real clinical settings.

4 to 360 hours of flexible workload
valid certificate in your country
What Will I Learn?
The Humanization in Health Services Course shows you how to deliver respectful, person-centered care using clear communication, empathy, and cultural sensitivity. Learn to protect privacy and rights, involve families, and design low-cost improvements. Gain tools for measuring satisfaction, managing complaints, engaging teams, and sustaining practical changes in short, focused projects that fit real-world constraints.
Elevify Differentials
Develop Skills
- Humanized patient care: apply empathy, dignity, and respect in every encounter.
- Effective clinical communication: use clear, compassionate verbal and nonverbal skills.
- Quick patient feedback tracking: use simple surveys, dashboards, and complaint data.
- Low-cost humanization projects: design 3–6 month, SMART, resource-light actions.
- Team engagement for change: run microtrainings, huddles, and coaching on busy shifts.
Suggested Summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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