Hospitality Course
Master front desk, breakfast service, guest relations, and local area tips in this Hospitality Course. Build confidence handling check-in, complaints, safety, and budgets to deliver memorable stays in today’s Travel and Tourism industry.

4 to 360 hours of flexible workload
valid certificate in your country
What Will I Learn?
This short, practical Hospitality Course builds real front desk and guest service skills. Learn smooth check-in procedures, professional phone etiquette, PMS basics, payment handling, and accurate record keeping. Practice calm complaint resolution, conflict de-escalation, and service recovery. Gain local area knowledge, budget-friendly recommendations, and safe, efficient breakfast service operations with strong hygiene and food safety standards.
Elevify Differentials
Develop Skills
- Local tips & itineraries: design low-cost, high-value city plans for guests.
- Front desk mastery: execute fast, accurate check-in, payment, and phone handling.
- Guest conflict resolution: de-escalate complaints with calm, scripted responses.
- Breakfast service & food safety: run a clean, efficient, allergy-aware buffet.
- Hotel records & reports: document incidents, handovers, and PMS data correctly.
Suggested Summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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