Telephony Training
Master modern telephony with hands-on VoIP, SIP, and unified communications design. Learn platform selection, numbering plans, call flows, security, rollout, and troubleshooting to deliver reliable, high-quality voice for your organization.

4 to 360 hours of flexible workload
valid certificate in your country
What Will I Learn?
Telephony Training gives you a practical path to modern VoIP and unified communications. Learn how to assess platforms, design call flows, define numbering plans, and map features to real user needs. Build an effective end-user training program, plan a smooth rollout, and apply a focused troubleshooting guide to resolve common issues quickly and keep calls, messaging, and voicemail running reliably.
Elevify Differentials
Develop Skills
- Design VoIP/UC solutions: select platforms, map features, secure SIP trunks.
- Build numbering plans: define user groups, extensions, and PSTN porting steps.
- Model UC call flows: presence, softphones, remote workers, queues, and voicemail.
- Lead UC rollout: plan communications, pilot phases, go-live support, and adoption.
- Troubleshoot fast: fix softphone, login, audio, and voicemail-to-email issues.
Suggested Summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.

Giulio CarloPrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course