Administrative Reception Training
Master front-desk excellence with Administrative Reception Training. Build clear phone and email skills, manage visitors and complaints, stay calm under pressure, and support executives with professional, reliable Secretariat-level service.

4 to 360 hours of flexible workload
valid certificate in your country
What Will I Learn?
Administrative Reception Training builds confident front-desk performance with clear phone communication, professional email writing, and effective visitor handling. Learn scripts for calls, greetings, complaints, and service recovery, plus time management, queue control, and multilingual support. This short, practical course delivers ready-to-use tools to improve daily operations and client satisfaction.
Elevify Differentials
Develop Skills
- Professional reception conduct: greet, guide, and protect visitor privacy.
- Phone mastery: handle calls, complaints, holds, and messages with confidence.
- Clear business writing: craft concise, polite emails, notices, and handovers.
- Visitor flow control: manage check-ins, queues, and hosts during busy periods.
- Service recovery tactics: resolve conflicts, de-escalate, and restore trust fast.
Suggested Summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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