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Flower Shop Reception and Customer Service Course

Flower Shop Reception and Customer Service Course
4 to 360 hours of flexible workload
valid certificate in your country

What Will I Learn?

The Flower Shop Reception and Customer Service Course gives you practical skills to handle inquiries, take accurate orders, and manage busy days with confidence. Learn pricing basics, product categories, upselling language, delivery scheduling, and clear policies for payments, refunds, and complaints. Use ready-made scripts, templates, and checklists to improve communication, reduce errors, and keep customers coming back.

Elevify Differentials

Develop Skills

  • Florist product pricing: quote clear budget bands and smart upsells fast.
  • Delivery scheduling: manage rush orders, routes, and customer updates smoothly.
  • Retail policies mastery: explain refunds, payments, and data privacy with ease.
  • Pro customer communication: handle calls, complaints, and empathy-driven sales.
  • Order accuracy systems: use checklists, scripts, and records to prevent errors.

Suggested Summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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