Cx Design Course
Master CX design for product teams: map user needs, define value propositions, design journeys and flows, craft microcopy, and track impact with clear metrics. Build savings experiences that boost engagement, retention, and real customer outcomes.

4 to 360 hours of flexible workload
valid certificate in your country
What Will I Learn?
The CX Design Course gives you practical tools to design clear, effective customer experiences for digital savings products. Learn fast research methods, persona summaries, and journey mapping across onboarding, support, and engagement. Build strong value propositions, define UX principles, design detailed flows and microcopy, and set metrics to validate, optimize, and confidently ship better experiences.
Elevify Differentials
Develop Skills
- CX personas & needs: turn goals and pains into sharp, design-ready user profiles.
- Problem framing: write crisp value props that align user needs with business impact.
- Metrics & validation: define KPIs and run quick tests to prove CX outcomes fast.
- Journey mapping: design end-to-end savings flows across app, email, and support.
- Interaction flows: craft clear paths and microcopy for creating and managing goals.
Suggested Summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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