Customer Experience Design Course
Master customer experience design for SaaS products. Learn research, journey mapping, UX metrics, prototyping, and A/B testing to optimize key flows like time tracking and invoicing, boost conversion, and ship product experiences users love.

4 to 360 hours of flexible workload
valid certificate in your country
What Will I Learn?
The Customer Experience Design Course teaches you how to define problems, map current journeys, and design streamlined flows for time tracking, invoicing, and dashboards. Learn user research, usability testing, analytics instrumentation, A/B testing, and KPI tracking, plus accessibility and internationalization. Build practical, testable experiences that reduce friction, improve satisfaction, and support measurable growth.
Elevify Differentials
Develop Skills
- UX research for SaaS: run interviews, surveys, and map freelancer journeys fast.
- Experience strategy: define UX problems, KPIs, and measurable CX goals quickly.
- Flow design: craft dashboards, timers, and invoicing screens that convert.
- Prototyping & testing: build lean prototypes and validate UX with real metrics.
- Implementation & handoff: spec designs, track funnels, and A/B test improvements.
Suggested Summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the presentation style and video transcription, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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