Airport Passenger Services Course
Master airport passenger services with real-world check-in, boarding, baggage, safety, and customer care skills. Learn to handle disruptions, special needs, and regulations confidently to deliver smooth, compliant operations in any aviation environment.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Airport Passenger Services Course gives you practical skills to manage check-in, boarding, and problem-solving with confidence. Learn baggage rules, document checks, late passenger handling, and special assistance workflows, plus clear communication, de-escalation, and professional conduct. Build expertise in safety, compliance, and coordination so every flight runs smoothly and passengers feel supported.
Elevify advantages
Develop skills
- Airport check-in mastery: verify IDs, baggage, and documents with confidence.
- Boarding gate operations: run on-time boarding, handle late and standby cases.
- Passenger disruption handling: de-escalate conflicts and manage incidents safely.
- Regulatory compliance: apply US-bound, denied boarding, and passenger rights rules.
- Professional airport service: prioritize tasks, coordinate teams, and delight travelers.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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