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Telecollections Technician Course

Telecollections Technician Course
flexible workload from 4 to 360h
certificate recognized by the MEC

What will I learn?

Enhance your call centre career prospects with our Telecollections Technician Course, specifically tailored for professionals in Pakistan aiming to master essential debt recovery skills. You'll learn effective time management techniques, understand Pakistani legal and ethical practices pertinent to debt collection, and develop advanced communication skills. Gain expertise in handling customer objections, employing effective negotiation strategies, and ensuring customer satisfaction within the Pakistani context. Our concise, high-quality course empowers you to excel in managing multiple accounts, ensuring data privacy, and maintaining a positive attitude, all at your own pace.

Elevify advantages

Develop skills

  • Master time management: Prioritise tasks and efficiently manage multiple accounts.
  • Navigate legalities: Understand Pakistani debt collection laws and ethical practices.
  • Overcome objections: Identify and effectively address common customer objections.
  • Communicate clearly: Employ empathy, active listening, and clear communication.
  • Enhance customer satisfaction: Measure and improve customer experiences.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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