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Municipal Reception Course

Municipal Reception Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

The Municipal Reception Course gives you practical tools to handle everyday requests at the town hall with confidence. Learn clear steps for address changes, electoral roll updates, school enrollment, and local taxes, plus key French civil status procedures. Build strong front-desk communication, triage and queue management skills, and use ready-made scripts, templates, and checklists to give fast, accurate, reliable guidance.

Elevify advantages

Develop skills

  • Municipal procedures mastery: handle address, tax, and service updates fast.
  • Civil status expertise: guide birth and marriage requests with legal accuracy.
  • Front-desk communication: de-escalate, inform, and reassure visitors clearly.
  • Visitor triage skills: prioritize, route, and manage queues in under 90 seconds.
  • Official info research: find, verify, and explain mairie rules in plain language.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

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EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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