Luxury Hospitality Course
Master luxury hospitality for today’s travel and tourism guests. Learn VIP arrival choreography, in-room personalization, F&B and spa tailoring, guest journey mapping, and service recovery tools to elevate satisfaction, loyalty, and revenue.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Luxury Hospitality Course shows you how to deliver refined, personalized service from pre-arrival to post-stay. Learn practical tools for staff training, VIP briefings, in-room details, F&B and spa customization, guest journey mapping, and technology integration. Master luxury service recovery, protect guest data, and implement clear SOPs that elevate satisfaction, reviews, and revenue quickly.
Elevify advantages
Develop skills
- Luxury guest journey design: map, refine and elevate every touchpoint.
- Personalized stay crafting: tailor rooms, F&B, spa and activities from guest data.
- VIP arrival and check-in mastery: choreograph seamless, memorable welcomes.
- Service recovery for luxury guests: resolve failures with empathy and ROI in mind.
- Guest data and tech for hospitality: use PMS, CRM and privacy rules to personalize.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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