Concierge Service Training
Master concierge service skills for luxury travel and tourism. Learn to design flawless evening itineraries, manage VIP reservations, personalize guest experiences, solve problems fast, and create unforgettable stays that drive loyalty and 5-star reviews.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Concierge Service Training shows you how to design seamless luxury evenings from first contact to post-event follow-up. Learn to match destinations to guest preferences, research fine dining and romantic activities, manage reservations and vendors, plan detailed timelines and transportation, personalize communication, coordinate in-room ambiance, and handle contingencies to protect satisfaction and loyalty.
Elevify advantages
Develop skills
- Luxury itinerary design: craft seamless, romantic city evenings end-to-end.
- VIP guest personalization: tailor details, ambiance and surprises that wow.
- Concierge vendor mastery: secure top tables, transport and special services fast.
- Service recovery skills: resolve issues, rebook plans and restore guest delight.
- Professional follow-up: collect feedback, log preferences and drive repeat stays.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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