Log in
Choose your language

ServiceNow Administration Course

ServiceNow Administration Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

The Servicenow Administration Course gives you practical skills to configure Incident Management for real-world use. Learn to design efficient forms, apply UI policies, and control fields for better data quality. Configure SLAs, escalations, and automated routing, then build clear reports and dashboards that improve visibility, speed up resolution, and support data-driven decisions in your organization.

Elevify advantages

Develop skills

  • Design optimized Incident forms: streamline fields, layout, and user experience.
  • Configure Incident SLAs: set timers, pause rules, and breach targets fast.
  • Automate routing: build smart assignment rules with Flow Designer and Business Rules.
  • Customize forms safely: add fields, UI Policies, and client logic with best practices.
  • Build ServiceNow reports and dashboards: surface KPIs and manager-ready insights.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course duration?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course