Support Training
Support Training gives social workers practical tools for trauma-informed chat support, crisis de-escalation, ethical boundaries, and effective referrals—so you can write clear, compassionate messages while protecting safety, privacy, and your own wellbeing.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Support Training gives you practical tools to handle sensitive chats with confidence. Learn trauma-informed communication, crisis de-escalation, and clear, compassionate messaging under time and length limits. Build skills in ethical boundaries, privacy, referrals, and follow-up, while protecting your own wellbeing through self-care, supervision, and ongoing professional development in a focused, high-impact format.
Elevify advantages
Develop skills
- Trauma-informed chat communication: respond with clarity, empathy, and safety.
- Crisis de-escalation online: calm intense emotions and know when to escalate.
- Ethical digital support: protect privacy, explain limits, and document chats.
- Rapid referral skills: link users to crisis, housing, and mental health resources.
- Resilience for helpers: manage vicarious trauma with practical self-care tools.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course duration?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course