Quality Management in Archives and Libraries Course
Strengthen cataloging and user service with practical quality management for archives and libraries. Learn to spot errors, set SMART targets, track key indicators, manage risk, and build simple processes that boost accuracy, consistency, and patron satisfaction.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Quality Management in Archives and Libraries Course shows you how to assess cataloging and user service problems, design clear quality indicators, and set SMART, measurable targets. Learn practical workflows for error detection, feedback collection, and service monitoring, then build action plans, manage risk, and sustain improvements with simple tools, templates, and ongoing training strategies.
Elevify advantages
Develop skills
- Quality metrics design: build clear cataloging and service performance indicators.
- SMART objectives writing: set concise, trackable quality goals for libraries.
- Cataloging QA workflows: detect, correct, and prevent record and MARC errors fast.
- User service improvement: standardize desk scripts, surveys, and feedback loops.
- Risk and action planning: map risks, plan fixes, and sustain quality gains.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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