Medical Office Assistant Course
Build in-demand Medical Office Assistant skills for secretariat roles: master front-desk workflow, patient communication, HIPAA privacy, EHR systems, billing basics, and crisis management to run a smooth, professional and patient-centered clinic.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This Medical Office Assistant Course gives you practical skills to manage clinic front-desk operations, from appointment scheduling and patient check-in to waiting room flow and phone triage. Learn HIPAA-focused privacy practices, clear patient communication, conflict de-escalation, basic billing and insurance tasks, EHR workflows, and smart prioritization so you can support busy healthcare teams with confidence and professionalism.
Elevify advantages
Develop skills
- Front-desk clinic workflow: master check-in, triage, phones in a fast-paced setting.
- Medical privacy compliance: apply HIPAA rules to calls, records, and reception.
- Patient communication: use scripts to handle conflicts, cultures, and caregivers.
- Billing and insurance basics: verify coverage, explain charges, and collect payments.
- EHR and records: manage data, notes, lab results, and scheduling with accuracy.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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