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Key Account Manager Training

Key Account Manager Training
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

Key Account Manager Training gives you a practical, step-by-step approach to protect renewals and drive expansion in complex retail CX environments. Learn to diagnose account risks and opportunities, map stakeholders, design targeted engagement, build ROI-backed value propositions, and create a 12‑month plan with clear KPIs, timelines, and actions that strengthen relationships and unlock sustainable growth.

Elevify advantages

Develop skills

  • Account diagnosis: spot churn, upsell gaps, and set sharp renewal KPIs fast.
  • Stakeholder mapping: target retail decision-makers with tailored value stories.
  • Retail CX insight: link NPS, CSAT, and CLTV to concrete sales opportunities.
  • Value proposition design: build ROI-backed pitches that win strategic meetings.
  • 12‑month account planning: schedule actions to protect renewals and drive 20% growth.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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