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Key Account Management Course

Key Account Management Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

The Key Account Management Course gives you practical tools to protect and grow strategic SaaS accounts. Learn to analyze usage, support data, and financial signals, build 12‑month account plans, map stakeholders, and design targeted communication. Master churn prevention, expansion strategies, negotiation tactics, and risk dashboards so you can drive renewals, upsells, and long-term customer value with confidence.

Elevify advantages

Develop skills

  • SaaS account diagnostics: read usage, support and revenue to spot risk fast.
  • 12-month key account plans: set KPIs, milestones and actions that actually ship.
  • Stakeholder mapping: win CFOs, CIOs and execs with tailored value stories.
  • Expansion playbooks: design cross-sell and upsell motions that grow ARR quickly.
  • Risk mitigation systems: build alerts, playbooks and reviews to prevent churn.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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