flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Customer Training Course shows you how to design focused CRM programs that match real workflows, from role-based curricula and delivery formats to clear objectives and measurable outcomes. Learn to map processes, build practical modules, create assessments and feedback loops, and drive 90-day adoption with checklists, coaching plans, and reporting templates that boost consistent, high-quality platform usage.
Elevify advantages
Develop skills
- Design CRM training plans: segment audiences and pick winning formats fast.
- Map client sales workflows: turn CRM needs into clear, measurable goals.
- Build practical CRM modules: leads, pipeline, activities, and reporting.
- Create adoption assets: kickoff emails, manager reports, and coaching scripts.
- Launch 90-day CRM adoption plans: track KPIs, reinforce use, reduce resistance.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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