Retail staff training course
Boost retail sales with practical tools: customer scripts, fitting-room micro-experiences, POS sales psychology, and visual merchandising tactics. Train staff to convert more shoppers, increase basket value, and deliver a standout in-store experience.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This short, practical course shows you how to boost in-store results with smart fitting-room services, simple promotions, and engaging micro-experiences that increase dwell time and basket size. Learn ready-to-use scripts, objection responses, and closing techniques, plus clear merchandising, signage, and action-planning methods that raise conversion and create a smoother, more enjoyable shopping journey for every visitor.
Elevify advantages
Develop skills
- In-store experience design: create quick, low-cost promos that boost dwell time.
- Retail sales scripts: use ready-made dialogues to greet, qualify, and close sales fast.
- Visual merchandising basics: style jeans and tops to lift conversion and basket size.
- POS sales psychology: apply SPIN, FAB, and soft closes to increase add-on sales.
- Store action planning: set roles, KPIs, and 1-week plans for rapid sales gains.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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