process training
Master order-to-delivery performance with Process Training. Learn to map workflows, set SMART goals, analyze root causes, and design improvements that boost on-time delivery, cut errors, and give managers clear KPIs for continuous improvement.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Process Training gives you a practical toolkit to optimize order-to-delivery performance. Learn to define SMART goals, map value streams, pinpoint root causes, and design concrete improvements across warehouse, systems, and customer service. You will collect and analyze data, benchmark results, build control plans, and run pilots that cut lead time, reduce errors, and boost on-time delivery with confidence.
Elevify advantages
Develop skills
- SMART process goals: Define sharp, measurable targets for order-to-delivery.
- Root cause analysis: Use DMAIC, 5 Whys, FMEA, and Pareto to fix delivery issues fast.
- Process mapping: Chart end-to-end flows, spot waste, and remove high-risk pain points.
- Data-driven KPIs: Build lean dashboards for OTIF, lead time, accuracy, and tickets.
- Implementation leadership: Run pilots, train teams, and sustain process improvements.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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