MCO course
MCO Course gives managers practical tools to boost retail sales, streamline operations, and cut complaints using KPIs, action plans, service standards, and team performance systems that drive measurable, week‑by‑week improvement.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The MCO Course gives you practical tools to boost store results fast. Learn to design 8–12 week action plans, set clear KPIs, and run simple A/B tests that increase sales. Master customer service standards, complaint reduction, and efficient scheduling while using dashboards, escalation playbooks, and sales techniques tailored to mid-range fashion so you can improve performance every week with confidence.
Elevify advantages
Develop skills
- Retail KPI mastery: track, interpret, and act on core fashion store metrics fast.
- Action planning: build 8–12 week retail plans with clear owners, timing, and KPIs.
- Sales optimization: apply merchandising, promos, and scripts to lift store conversion.
- Service excellence: cut queues, standardize service, and reduce complaints quickly.
- Team performance: schedule by footfall and coach staff with simple daily routines.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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