BPM (Business Process Management) Training
Master BPM for order-to-delivery: map AS-IS processes, design TO-BE flows, fix root causes, and define KPIs. Learn practical tools to cut errors, speed up fulfillment, and align operations with business goals in management and administration.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This BPM (Business Process Management) Training gives you a practical toolkit to streamline Order-to-Delivery. Learn to document AS-IS workflows, define clear scope, apply root cause analysis, and design TO-BE processes that cut errors and delays. You will master KPI design, dashboards, and benchmarking, then build an implementation roadmap with solid change management and governance for measurable, lasting results.
Elevify advantages
Develop skills
- Text-based BPMN modeling: turn messy procedures into clear, lean process flows.
- AS-IS and TO-BE mapping: document, redesign, and optimize order-to-delivery.
- KPI design for O2D: define, calculate, and track high-impact logistics metrics.
- Root cause analysis: apply 5 Whys, Fishbone, and Pareto to fix order issues fast.
- Implementation roadmap: plan phased rollouts, governance, and change adoption.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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