Problem Solving and Decision Making Course
Master practical problem solving and decision making for business. Diagnose issues, find root causes, manage capacity, align stakeholders, and build data-driven action plans that improve delivery, client satisfaction, and team performance.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Problem Solving and Decision Making Course gives you practical tools to diagnose issues, uncover root causes, and choose the best solutions under pressure. Learn to map complaints to metrics, analyze capacity, redesign roles, and manage workloads fairly. Build clear action plans, define KPIs, manage risk, and communicate confidently with stakeholders and clients for reliable, on-time delivery.
Elevify advantages
Develop skills
- Diagnostic thinking: Turn vague complaints into clear, measurable business problems.
- Root cause analysis: Apply 5 Whys and Ishikawa to fix delivery delays fast.
- Capacity management: Rebalance roles, workload, and skills in 10–12 person teams.
- Decision frameworks: Compare options with impact, cost, risk, and time-to-value.
- Implementation planning: Build 4–8 week action, KPI, and risk plans that stick.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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