Design Thinking and innovation Course
Master design thinking to solve real business problems. Learn user research, journey mapping, ideation, prototyping, and testing to design innovative financial services and customer experiences that drive growth, reduce risk, and align stakeholders.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Design Thinking and Innovation Course gives you a practical, end-to-end toolkit to turn customer insights into tested financial solutions. Learn to map personas and journeys, frame clear problem statements, ideate and select concepts, prototype banking experiences, run user research with 20–35-year-olds, define success metrics, and build implementation roadmaps with risk, governance, and measurable impact in mind.
Elevify advantages
Develop skills
- Design thinking for finance: apply empathy, ideation, and testing in real cases.
- Rapid ideation: generate, sketch, and select high-impact concepts in hours, not weeks.
- User research for 20–35-year-olds: turn data into sharp, testable insights fast.
- Prototype and test banking journeys: build low-fi flows and validate with real users.
- Implementation roadmapping: plan MVP, risks, and KPIs for launch-ready solutions.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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