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Salon Protocol & Client Care Training

Salon Protocol & Client Care Training
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

Salon Protocol & Client Care Training gives you practical skills to manage consultations, match services to client needs, and explain pricing with confidence. Learn professional reception standards, clear communication across phone, SMS, email, and in-person, plus proven strategies for scheduling, handling complaints, no-shows, and cancellations so your salon runs smoothly and clients feel valued every visit.

Elevify advantages

Develop skills

  • Expert client consultations: match hair goals to services in minutes.
  • Confident salon communication: scripts for calls, texts, and in-person care.
  • Smooth scheduling mastery: optimize bookings, waitlists, and stylist time.
  • Professional front desk etiquette: welcome, rebook, and retain every client.
  • Calm conflict handling: resolve complaints, no-shows, and refunds with ease.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.
André Felipe
André FelipePrompt Engineering Student

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