flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This Account Management Course gives you practical tools to drive retention, expansion, and revenue growth with complex SaaS accounts. Learn to design impactful QBRs, position AI analytics add-ons, build stakeholder maps, and manage renewals with confidence. Gain ready-to-use playbooks for pricing, negotiation, risk management, and continuous improvement so every interaction is strategic and measurable.
Elevify advantages
Develop skills
- AI expansion strategy: design high-impact add-on offers for marketing accounts.
- QBR mastery: run data-driven reviews that reveal risks and upsell paths fast.
- Renewal negotiation: defend value, handle procurement pushback, secure renewals.
- Stakeholder mapping: align CMOs, CFOs, Sales, and CS around shared growth goals.
- Account health analytics: track KPIs, spot churn signals, and refine playbooks.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the chance to follow several topics I'm interested in without needing to switch platforms... I appreciate everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.

Giulio CarloPrompt Engineering Student
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