CRM for Telemarketing Course
Master CRM for telemarketing and boost call center results. Learn to clean and segment leads, plan daily call queues, log calls efficiently, automate follow-ups, and build dashboards that increase contact rates, conversions, and team performance.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The CRM for Telemarketing Course shows you how to import, clean, and structure lead data, build smart segments, and plan efficient daily call queues. Learn to log calls in real time, use tags, statuses, and workflows, and automate follow-ups. You also create clear reports and dashboards so you can track KPIs, refine scripts, and steadily boost conversion and productivity in a focused, practical way.
Elevify advantages
Develop skills
- Lead segmentation mastery: build smart call queues that boost conversions fast.
- CRM data hygiene: import, cleanse, and structure lead lists for clean dialing.
- Call logging pro: track outcomes, notes, and follow-ups directly inside your CRM.
- Outcome workflows: use tags, statuses, and automations to drive next best action.
- Telemarketing analytics: read CRM dashboards and KPIs to sharpen daily performance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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