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US$30.90
Bilingual Operator Course
Advance your career in a call centre with our Bilingual Operator Course, designed for professionals aiming to succeed in a fast-paced setting. Learn powerful communication methods, including active listening and understanding body language, to improve how you engage with customers. Build skills in solving problems and handling stress to stay professional when things get tough. Become skilled in communicating in two languages, understanding different cultures, and running call centre operations, so you can give excellent service and effectively meet the diverse needs of customers.
- Learn to listen actively to connect better with customers.
- Improve communication in two languages while being respectful of different cultures.
- Develop skills to solve problems quickly and effectively.
- Learn to manage stress and stay professional even when under pressure.
- Improve how you handle calls using advanced call centre software.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Advance your career in a call centre with our Bilingual Operator Course, designed for professionals aiming to succeed in a fast-paced setting. Learn powerful communication methods, including active listening and understanding body language, to improve how you engage with customers. Build skills in solving problems and handling stress to stay professional when things get tough. Become skilled in communicating in two languages, understanding different cultures, and running call centre operations, so you can give excellent service and effectively meet the diverse needs of customers.
Elevify advantages
Develop skills
- Learn to listen actively to connect better with customers.
- Improve communication in two languages while being respectful of different cultures.
- Develop skills to solve problems quickly and effectively.
- Learn to manage stress and stay professional even when under pressure.
- Improve how you handle calls using advanced call centre software.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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