Head Waiter / Dining Room Manager Course
Master the role of Head Waiter / Dining Room Manager. Learn guest journey scripting, allergy and incident handling, team coordination, and performance metrics to boost service quality, table turnover, and guest satisfaction in any bar or restaurant.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Head Waiter / Dining Room Manager Course gives you practical tools to analyze operations, optimize seating, and streamline service from arrival to farewell. Learn guest journey scripting, allergy and incident handling, peak-time coordination, and real-time communication. Strengthen leadership with clear roles, performance metrics, and micro-training so your team delivers faster, safer, more consistent guest experiences every shift.
Elevify advantages
Develop skills
- Service diagnostics: audit guest experience, fix bottlenecks, boost table turnover.
- Guest journey design: script welcomes, upsells, and farewells that drive revenue.
- Allergy and incident control: manage risks, document issues, and protect the venue.
- Team leadership: brief staff, assign zones, and coordinate peak service flawlessly.
- Performance coaching: track KPIs, run drills, and upgrade service quality fast.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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