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Support Training

Support Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Support Training gives you practical tools to handle sensitive chats with confidence. Learn trauma-informed communication, crisis de-escalation, and clear, compassionate messaging under time and length limits. Build skills in ethical boundaries, privacy, referrals, and follow-up, while protecting your own wellbeing through self-care, supervision, and ongoing professional development in a focused, high-impact format.

Elevify advantages

Develop skills

  • Trauma-informed chat communication: respond with clarity, empathy, and safety.
  • Crisis de-escalation online: calm intense emotions and know when to escalate.
  • Ethical digital support: protect privacy, explain limits, and document chats.
  • Rapid referral skills: link users to crisis, housing, and mental health resources.
  • Resilience for helpers: manage vicarious trauma with practical self-care tools.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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