from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Key Account Manager Training gives you a practical, step-by-step approach to protect renewals and drive expansion in complex retail CX environments. Learn to diagnose account risks and opportunities, map stakeholders, design targeted engagement, build ROI-backed value propositions, and create a 12‑month plan with clear KPIs, timelines, and actions that strengthen relationships and unlock sustainable growth.
Elevify advantages
Develop skills
- Account diagnosis: spot churn, upsell gaps, and set sharp renewal KPIs fast.
- Stakeholder mapping: target retail decision-makers with tailored value stories.
- Retail CX insight: link NPS, CSAT, and CLTV to concrete sales opportunities.
- Value proposition design: build ROI-backed pitches that win strategic meetings.
- 12‑month account planning: schedule actions to protect renewals and drive 20% growth.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course
