After-Sales Technician Training
Master real-world after-sales technician skills: diagnose faults fast, perform safe repairs, decide repair vs. return visit, manage parts and reports, and communicate clearly with customers to boost service quality and operational efficiency.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
After-sales Technician Training gives you a clear, practical process to handle washing machine E21 and drain-related faults from first call to final report. Learn structured diagnostics, safe on-site testing, and step-by-step repairs for pumps, hoses, sensors, and control boards. Improve first-visit fix rates, plan follow-ups, manage parts and documentation, and communicate findings and maintenance tips with confidence.
Elevify advantages
Develop skills
- On-site diagnostics: run safe test cycles, inspect parts, pinpoint faults fast.
- Drain and pump repairs: clear clogs, test components, replace failed units quickly.
- Repair decisions: judge fix vs. revisit, plan parts, set clear time and cost limits.
- Customer communication: explain issues plainly, set expectations, handle complaints.
- Service reporting: log faults, parts, and photos to improve workflows and inventory.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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