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Customer Relations Manager Course
Improve your management skills through our Customer Relations Manager Course, designed for professionals looking to excel in managing customer relationships. Delve into key performance indicators, customer satisfaction tools and effective support systems. Learn to collect and make use of feedback, create custom strategies, and become skilled in customer segmentation. With relevant insight on onboarding and implementation planning, this course will enable you to improve customer experience and to drive business success.
- Understand KPI definition: Learn to identify and set key performance indicators for success.
- Improve customer support: Learn and implement best practices for an effective service.
- Use feedback effectively: Analyse and use customer insights to improve strategies.
- Improve segmentation skills: Make use of available tools to customise strategies to customer groups.
- Plan implementation: Assign roles and create timelines for strategic execution.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your management skills through our Customer Relations Manager Course, designed for professionals looking to excel in managing customer relationships. Delve into key performance indicators, customer satisfaction tools and effective support systems. Learn to collect and make use of feedback, create custom strategies, and become skilled in customer segmentation. With relevant insight on onboarding and implementation planning, this course will enable you to improve customer experience and to drive business success.
Elevify advantages
Develop skills
- Understand KPI definition: Learn to identify and set key performance indicators for success.
- Improve customer support: Learn and implement best practices for an effective service.
- Use feedback effectively: Analyse and use customer insights to improve strategies.
- Improve segmentation skills: Make use of available tools to customise strategies to customer groups.
- Plan implementation: Assign roles and create timelines for strategic execution.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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