course on business project
Master Click & Collect with this Course on Business Project for Management pros. Learn omnichannel strategy, tech architecture, store operations, KPIs, and risk management to design, launch, and optimize high-impact retail fulfillment initiatives.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This short, practical Course on Business Project shows you how to design and launch a high-performing Click & Collect initiative from end to end. Learn fulfillment models, customer journeys, KPIs, and financial impacts, then dive into IT architecture, OMS, and testing. Build solid project plans, manage risk and costs, prepare stores for operations, and create effective marketing and communication for a smooth, measurable rollout.
Elevify advantages
Develop skills
- Omnichannel strategy: design Click & Collect journeys that boost retail sales.
- Tech integration: align OMS, POS, and e-commerce for seamless order flows.
- Store operations: set up layouts, staffing, and processes for fast pickups.
- Project leadership: plan and govern cross-functional retail initiatives.
- Performance analytics: track KPIs, risks, and ROI for fulfillment projects.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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