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Workplace Conflict Management Course

Workplace Conflict Management Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Workplace Conflict Management Course gives you practical tools to assess conflicts, run structured mediation, and guide difficult conversations with confidence. Learn to prepare sessions, manage emotions, reframe blame, balance participation, and build clear, time-bound agreements. You also explore monitoring methods, ethical manager engagement, and impact metrics to sustain healthier, more collaborative teams.

Elevify advantages

Develop skills

  • Practical mediation design: plan fast, safe, high-impact conflict sessions.
  • Advanced facilitation: de-escalate tension with questions, reframing, and listening.
  • Root cause diagnosis: quickly pinpoint systemic vs. interpersonal conflict drivers.
  • Agreement crafting: write clear, behavioral, time-bound workplace resolutions.
  • Impact tracking: monitor agreements with KPIs, surveys, and structured check-ins.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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