Quality Tools Course
The Quality Tools Course provides a quick, hands-on way to improve performance and reduce defects. You will learn to set clear project goals, map the order-to-delivery process using SIPOC, and turn customer complaints into measurable CTQs. Develop skills in data collection, MSA, root-cause analysis, FMEA, and DMAIC, then design, test, and control improvements that enhance on-time delivery, accuracy, and customer satisfaction.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Quality Tools Course provides a quick, hands-on way to improve performance and reduce defects. You will learn to set clear project goals, map the order-to-delivery process using SIPOC, and turn customer complaints into measurable CTQs. Develop skills in data collection, MSA, root-cause analysis, FMEA, and DMAIC, then design, test, and control improvements that enhance on-time delivery, accuracy, and customer satisfaction.
Elevify advantages
Develop skills
- DMAIC project scoping: turn customer complaints into sharp, measurable goals.
- Root-cause analysis: apply Pareto, 5 Whys, and FMEA to fix defects fast.
- Data-driven quality control: build KPIs, control charts, and clear dashboards.
- Practical process improvement: design, pilot, and validate targeted fixes.
- Operational excellence: lock in gains with SOPs, visual control, and training.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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