Account Manager Course
The Account Manager Course provides practical tools to assess account health, identify stakeholders, and handle risks confidently. Participants learn to create 90-day action plans, conduct effective client meetings, and collaborate with product, support, sales, and implementation teams. It covers building recovery strategies, developing ROI cases for analytics add-ons in logistics, and promoting retention, adoption, and expansion in key accounts.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Account Manager Course provides practical tools to assess account health, identify stakeholders, and handle risks confidently. Participants learn to create 90-day action plans, conduct effective client meetings, and collaborate with product, support, sales, and implementation teams. It covers building recovery strategies, developing ROI cases for analytics add-ons in logistics, and promoting retention, adoption, and expansion in key accounts.
Elevify advantages
Develop skills
- Customer recovery playbooks: transform at-risk accounts into loyal advocates quickly.
- Account risk analysis: identify churn signals early and respond with data-driven plans.
- Cross-functional alignment: coordinate Product, Sales, and Support for seamless delivery.
- 90-day account plans: develop targeted actions for retention, upsell, and growth.
- Logistics ROI storytelling: connect analytics features to tangible cost and SLA benefits.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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