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Internal and External Communication Course

Internal and External Communication Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Internal and External Communication Course gives you a practical toolkit to handle high-stress healthcare software outages with clarity and confidence. Learn to assess incidents quickly, align leadership, and craft precise updates for media, clients, and employees. Build reusable templates, master approval workflows, and strengthen long-term trust through transparent, consistent, and well-structured messaging.

Elevify advantages

Develop skills

  • Crisis messaging: craft fast, clear updates for media, clients, and regulators.
  • Internal comms: design calm, supportive emails, scripts, and manager guidance.
  • Channel strategy: adapt tone and length for social, email, and executive briefings.
  • Healthcare outage comms: explain incidents simply within HIPAA and legal limits.
  • Reputation recovery: plan post-incident reports, apologies, and trust-building.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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