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External Communication Course

External Communication Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This External Communication Course shows you how to manage health data incidents with clarity, accuracy, and confidence. Learn to align legal, technical, and customer updates, craft incident statements for media, clients, and the public, and handle misinformation. Gain ready-to-use templates, channel-specific writing skills, and practical methods to protect trust, reputation, and long-term relationships after a breach.

Elevify advantages

Develop skills

  • Crisis messaging for data breaches: craft clear, calm, honest statements fast.
  • Stakeholder updates: write tailored emails for hospitals, patients, and regulators.
  • Media and social response: prepare quotes, Q&A, and posts that protect trust.
  • Technical-to-plain language: translate security details into clear client messages.
  • Reputation recovery: plan follow-ups, track sentiment, and refine communication.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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