Transport Operations Agent Training
This course equips you with essential skills to manage the complete transport operations cycle for high-value fragile cargo. From planning shipments and selecting optimal routes to handling documentation, tracking in TMS/WMS, responding to incidents, and maintaining clear client communication, you will learn proven workflows to minimise delays, control risks, and ensure reliable delivery as a proficient Transport Operations Agent.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain hands-on skills in transport operations, including shipment planning, mode selection, route design with realistic transit times and risk management. Master handling of fragile high-value cargo, accurate documentation, efficient TMS/WMS usage, partner coordination, incident response, and clear client communication using practical checklists and templates.
Elevify advantages
Develop skills
- Plan shipments by selecting modes, routes, and transit times for fragile electronics.
- Prepare and verify transport documents like bills of lading, invoices, customs papers, and insurance.
- Operate TMS and WMS systems to enter data accurately and track shipments in real time.
- Respond to incidents such as damage, loss, or delays using structured workflows and claims processes.
- Communicate effectively with clients through professional updates, booking confirmations, and delay notifications.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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