Maritime Steward Course
The Maritime Steward Course equips participants with essential skills for outstanding hospitality on ships. Learners gain expertise in guest services, safety measures, hygiene standards, incident management, and team coordination to ensure seamless operations, effective complaint resolution, and superior service across diverse maritime environments amid challenges like weather and limited resources.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This targeted Maritime Steward Course develops competencies for reliable guest service at sea. Participants master onboarding processes, complaint resolution, communication techniques, and checklists for cabins, dining zones, and public areas. The programme enhances shift scheduling, team collaboration, safety protocols, hygiene practices, and incident documentation, while addressing service adaptations for vessel movement, weather conditions, storage constraints, and itinerary changes.
Elevify advantages
Develop skills
- Guest service expertise: manage complaints, dietary needs, and motion sickness confidently.
- Vessel operations planning: create menus, schedules, and cabin maintenance routines.
- Ship safety and hygiene: implement food safety, fire prevention, and infection control protocols.
- Team management fundamentals: oversee shifts, conduct briefings, and evaluate crew performance.
- Documentation proficiency: utilise checklists, incident reports, and voyage reviews effectively.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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